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Certified Experience Cloud Consultant

Certified Experience Cloud Consultant Icon | Resources | Consulting On Demand

Certified Experience Cloud Consultant

General Resources

  • Guide – Experience Cloud Consultant
  • Help – Experience Cloud Overview
  • Trail – Expand Your Reach with Experience Cloud
  • Trail – Customize your Experience Cloud Site
  • Trailhmix – Prepare for your Salesforce Experience Cloud Consultant Certification
  • Help – Experience Cloud Overview
  • Implementation Guide – Set up and Manager Experience Cloud Sites

Experience Cloud Basics 8%

Deployment types, Integration and Mobility

  • Help – Access Experience Cloud Sites in the Salesforce Mobile App
  • Help – Supported Browsers for Experience Cloud Sites
  • Help – Considerations for Deploying Experience Cloud Sites with Change Sets
  • Help – Deploy Your Experience Cloud Site with the Metadata API
  • Help – Deploy Your Experience Cloud Site with Change Sets

Personas

  • Module – UX Research Basics
  • Module – Get Started with Personas

Domains

  • Help – Manage Your Domains
  • Help – Run Your Salesforce Community Under a Custom Domain

Sharing, Visibility, and Licensing 17%

Who See’s what

  • Help – Who Can See What in Communities
  • Salesforce Video – Who Sees What in Communities: Sharing Rules

Person Accounts

  • Help – Create Person Accounts for Self-Registering Users

Super User

  • Help – Enable Super User Access for Your Site

License Types

  • Help – Communities User Licenses
  • Help – Communities User Licenses
  • Help – About High-Volume Community or Site Users
  • Help – Lightning Platform Starter and Lightning Platform Plus Details

Branding, Personalization, and Content 15%

Basics

  • Help – Experience Cloud Site Setup Basics
  • Trail – Expand Your Reach with Experience Cloud

Multilingual

  • Help – Create a Multilingual Site
  • Help – Multilingual Sites

Knowledge

  • Project – Build a Community with Knowledge and Chat

Templates and Themes 10%

Components

  • Help – Standard Lightning Page Components
  • Help – Custom Lightning Components
  • Project – Personalize the Community Experience with Audience Targeting
  • Help – Considerations for Using Audiences

Templates

  • Help – Which Experience Cloud Template Should I Use?
  • PDF – Getting Started with the Aloha Community Template for Salesforce Identity
  • Help – Set Up and Manage Experience Cloud Sites
  • Help – Which Components Can I Use with Each Template?
  • Help – Which Experience Cloud Template Should I Use?
  • Help – Choosing Between Experience Builder and Salesforce Tabs + Visualforce Sites
  • Module – Introducing Experience Cloud
  • PDF – Getting Started with the Aloha Community Template for Salesforce Identity

Trail to Customize Community

  • Trail – Customize your Experience Cloud Site

User Creation and Authentication 13%

User Creation:

  • Help – Create Experience Cloud Site Users
  • Help – Enable Experience User
  • Project – Create a Self-Registration Flow for an Experience Cloud Site

Adoption and Analytics 5%

Multilingual

  • Help – Multilingual Sites
  • Help – Create a Multilingual Site

Connect Options

  • Help – Salesforce Files Connect
  • Help – Salesforce Connect
  • Experience Cloud Features

Engagement

  • Module – Experience Cloud Basics
  • Help – Experience Management Insights
  • Help – Insights for Engagement
  • Help – Gamification
  • Module – Set up a Customer Site with Experience Cloud

Administration, Setup and Configuration 25%

  • Developer guide – Experience Cloud Developer Guide – Deployment options
  • Help – Deploy Experience Builder Sites
  • Developer guide – Activate your Experience Cloud Site
  • Help – Delegated External User Administration
  • Help – Create an Experience Cloud Site
  • Help – Control Public Access
  • Module – Build and Experience Cloud Site with Knowledge and Chat
  • Help – Configure Topics for Records in Lightning Experience
  • Help  – Topics for Objects
  • ebook – Custom Community (free download after form is submitted)

Customization Considerations, and Limitations 7%

Limits

  • Help – Communities User Licenses
  • Help – About High-Volume Community or Site Users
  • Help – Experience Cloud Site Usage Allocation
  • Help – Experience Cloud Site Moderation Limits and Limitations
  • Help – Experience Builder Limitations

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  • 194 Old Washington Street, Pembroke, MA 02359

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